COVID-19

For the safety of our clients, patients and staff we appreciate your patience during these changes as we open up the clinic again.

The clinic will begin implementing new COVID-19 protocols for our pilot program on December 1, 2021.

Medication, Food pick ups or Surgery drop offs please park in stalls 1-3
ALL appointments please park in stalls 4-11

Please fill out these forms PRIOR to your appointment

  • Masks need to be properly worn while on Mililani Mauka Veterinary Clinic property
  • Clients will be asked to hand sanitize when entering the clinic


  • Checking in for an appointment
    • Clients will be able to step into clinic to check in for all appointments with the Front Desk
    • There will be a sign at the Front Desk to call to check-in if client or anyone in the household has been having flu-like symptoms, tested positive for COVID-19, or has traveled outside of Hawaii
    • Curbside appointments are still available for clients unable to enter the clinic due to answering yes on the questionnaire, clients with young children, and/or uncomfortable remaining inside the clinic


  • Scheduled veterinarian appointments
    • Clients will be asked to conduct a self-temperature check at the Front Desk prior to checking in for their appointment
    •    Client bringing in patient will be asked to provide/fill out a COVID-19 questionnaire (electronic or paper) and patient health intake form
    • Forms will be available for clients to print, fill out, and bring to appointment
    • Clients will be asked to conduct a self-temperature check at the Front Desk prior to checking in for their appointment
    • COVID-19 questionnaires will be collected and reviewed prior to the appointment
    • Appointments may need to be cancelled immediately and re-scheduled at a later date if clients:
      • Exhibit a low-grade fever (100.4 degrees F or higher) or
      • Exposed to or have been in physical contact with someone who tested positive for COVID-19 in the past 14 days or
      • Traveled outside the State of Hawaii in the past 10 days or
      • Exhibit cold or flu-like symptoms in the past 14 days (include but not limited to fever, cough, sneezing, sore throat, running nose, and body aches
    • ONE client is allowed inside for patient appointments
    • As a result, not every client will have the opportunity to enter the clinic
    • Clients will be escorted to the appropriate exam room entrance
    • Patients will pass the pet gate at the exam room entrance, while we ask clients to remain on the other side
    • Clients will be able to observe the appointment and speak with the veterinarian at a safe distance
    • After the appointment, clients and pets may be asked to stand in a designated waiting area near the front desk until the receptionist is ready to charge out for services and medications

Location

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Mililani Mauka Veterinary Clinic Hours

Monday:

8:00am

8:00pm

Tuesday:

8:00am

5:00pm

Wednesday:

8:00am

6:00pm

Thursday:

8:00am

5:00pm

Friday:

8:00am

5:00pm

Saturday:

8:00am.

1:00pm

Sunday:

Closed Sundays & Federal Holidays