COVID-19

The clinic will begin implementing new COVID-19 protocols for our pilot program on May 3, 2021.

Medication, Food pick ups or Surgery drop offs please park in stalls 1-3
ALL appointments please park in stalls 4-11

Please fill out these forms PRIOR to your appointment


  • Masks need to be properly worn while on Mililani Mauka Veterinary Clinic property
  • Clients will call to check in pet for the appointment and note what stall number they are parked in
  • When prompted by an employee, clients will walk their pet to the front of the clinic and wait in designated areas
  • Employees will conduct temperature checks for all clients
  • Clients bringing pets in for technician and ultrasound appointments will continue to receive curbside service (clients remain outside of the clinic while pets are allowed inside)
  • Clients bringing pets in for rehabilitation services will still be able to observe treatment from the side doors/windows or as instructed by rehabilitation staff
  • Scheduled veterinarian appointments
    • Clients will be asked to provide/fill out a COVID-19 questionnaire (electronic or paper) and patient health intake form
      • Forms will be available for clients to print, fill out, and bring to appointment
    • COVID-19 questionnaires will be collected and reviewed prior to the appointment
    • Appointments may need to be cancelled immediately and re-scheduled at a later date if clients:
      • Exhibit a low-grade fever (100.4 degrees F or higher) or
      • Exposed to or have been in physical contact with someone who tested positive for COVID-19 in the past 14 days or
      • Traveled outside the State of Hawaii in the past 10 days or
      • Exhibit cold or flu-like symptoms in the past 14 days (include but not limited to fever, cough, sneezing, sore throat, running nose, and body aches)
    • Clients entering the clinic with their pets will be based on availability
      • Due to our limited capacity, only 2 clients will be allowed into the clinic at a time
        • ONE client is allowed on each side of the clinic to maintain safe physical distancing
        • As a result, not every client will have the opportunity to enter the clinic
      • Clients entering the clinic need to use the hand sanitizer provided and will be escorted to the appropriate exam room entrance
      • Patients will pass the pet gate at the exam room entrance, while we ask clients to remain on the other side
      • Clients will be able to observe the appointment and speak with the veterinarian at a safe distance
      • After the appointment, clients and pets may be asked to stand in a designated waiting area near the front desk until the receptionist is ready to charge out for services and medications
  • All clients will still have the option to receive curbside service
  • Medication and food pick-ups will continue to receive curbside service

Location

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Mililani Mauka Veterinary Clinic Hours

Monday:

8:00am

8:00pm

Tuesday:

8:00am

5:00pm

Wednesday:

8:00am

6:00pm

Thursday:

8:00am

5:00pm

Friday:

8:00am

5:00pm

Saturday:

8:00am.

1:00pm

Sunday:

Closed Sundays & Federal Holidays