COVID-19

For the safety of our clients, patients and staff we appreciate your patience during these changes as we start to open up the clinic again.

The clinic will begin implementing new COVID-19 protocols for our pilot program on May 3, 2021.

Medication, Food pick ups or Surgery drop offs please park in stalls 1-3
ALL appointments please park in stalls 4-11

Please fill out these forms PRIOR to your appointment


  • Masks need to be properly worn while on Mililani Mauka Veterinary Clinic property
  • Clients will call to check in pet for the appointment and note what stall number they are parked in
  • When prompted by an employee, clients will walk their pet to the front of the clinic and wait in designated areas
  • Employees will conduct temperature checks for all clients
  • Clients bringing pets in for technician and ultrasound appointments will continue to receive curbside service (clients remain outside of the clinic while pets are allowed inside)
  • Clients bringing pets in for rehabilitation services will still be able to observe treatment from the side doors/windows or as instructed by rehabilitation staff
  • Scheduled veterinarian appointments
    • Clients will be asked to provide/fill out a COVID-19 questionnaire (electronic or paper) and patient health intake form
      • Forms will be available for clients to print, fill out, and bring to appointment
    • COVID-19 questionnaires will be collected and reviewed prior to the appointment
    • Appointments may need to be cancelled immediately and re-scheduled at a later date if clients:
      • Exhibit a low-grade fever (100.4 degrees F or higher) or
      • Exposed to or have been in physical contact with someone who tested positive for COVID-19 in the past 14 days or
      • Traveled outside the State of Hawaii in the past 10 days or
      • Exhibit cold or flu-like symptoms in the past 14 days (include but not limited to fever, cough, sneezing, sore throat, running nose, and body aches)
    • Clients entering the clinic with their pets will be based on availability
      • Due to our limited capacity, only 2 clients will be allowed into the clinic at a time
        • ONE client is allowed on each side of the clinic to maintain safe physical distancing
        • As a result, not every client will have the opportunity to enter the clinic
      • Clients entering the clinic need to use the hand sanitizer provided and will be escorted to the appropriate exam room entrance
      • Patients will pass the pet gate at the exam room entrance, while we ask clients to remain on the other side
      • Clients will be able to observe the appointment and speak with the veterinarian at a safe distance
      • After the appointment, clients and pets may be asked to stand in a designated waiting area near the front desk until the receptionist is ready to charge out for services and medications
  • All clients will still have the option to receive curbside service
  • Medication and food pick-ups will continue to receive curbside service

Location

Find us on the map

Mililani Mauka Veterinary Clinic Hours

Monday:

8:00am

8:00pm

Tuesday:

8:00am

5:00pm

Wednesday:

8:00am

6:00pm

Thursday:

8:00am

5:00pm

Friday:

8:00am

5:00pm

Saturday:

8:00am.

1:00pm

Sunday:

Closed Sundays & Federal Holidays